Professional experience using user-centered design methods to develop products and services. Knowledgable in the academic fields of human-computer interaction, human factors, and communication. Skilled in the design process, including formative and evaluative user research, iterative design cycles, and communicating with internal and external stakeholders. Able to work on interdisciplinary teams to achieve identified outcomes. Previous work experiences related to designing and evaluating training, implementing organizational technology, conducting academic research, and teaching university courses.