Human-Centered
Research and Design

A few examples of my work to design, test, and research how people interact with systems in insurance and aviation training.

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Data Entry for Quoting Workers’ Compensation Policies

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Design Testing
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Augmented Reality Learning Experiences for General Aviation

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Design Testing Research
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Accessibility Conformance Testing an Insurance Company's Webiste

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Testing
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Iterating an Insurance Company's "Kit Car" Design System

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Design
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Customer Journey Mapping the Commercial Lines Application Process

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Research