Human-Centered
Research and Design

A few examples of my work to design, test, and research how people interact with systems in insurance and aviation training.

View LinkedIn View Google Scholar

Data Entry for Quoting Workers’ Compensation Policies

Design Testing
View 4 mins
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Augmented Reality Learning Experiences for General Aviation

Design Testing Research
View 9 mins
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Accessibility Conformance Testing an Insurance Company's Webiste

Testing
View 3 mins
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Iterating an Insurance Company's "Kit Car" Design System

Design
View 3 mins
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1

Customer Journey Mapping the Commercial Lines Application Process

Research
View 3 mins