Philippe Meister
Portfolio of work in User Experience Research, Design, and Evaluation
My professional experience is in the research, design, and evaluation of human-computer interaction. My five years of professional experience includes academic research and industry practice. My most recent work in the property and casualty insurance industry focuses on designing and evaluating a new platform for quoting and servicing all lines of personal and commercial business. It also includes enhancing various existing agent and customer-facing systems, such as the billing system, insured portal, and policy systems. My previous work in academic research focused on designing and evaluating new augmented reality learning experiences for general aviation pilots. This work was shared through three first-author peer-reviewed journal articles. I also have experience in web accessibility and am certified by the Department of Homeland Security to conduct Section 508 Accessibility Conformance Testing. The projects below provide examples my work. Please view my LinkedIn profile for a list of my work experiences and my Google Scholar profile for a list of my research publications.
Augmented Reality Aviation Weather Training
Learning Interfaces
Design and preliminary evaluation of the interfaces for an augmeted reality thunderstorm model (part 1 of 3).
View the interfaces projectLearning Experiences
Design and evaluation of the activities students complete to learn about thunderstorms (part 2 of 3).
View the activities projectLearning Module
Design of an augmented reality interactive print learning module and evaluation of it against a print module (part 3 of 3).
View the module projectPersonal and Commercial Insurance
Policy Interfaces
Design and evaluation of the interfaces agents use to access policies.
View the policy interfaces projectJourney Mapping
Mapping how agents experience submitting new commerical business.
View the mapping projectInsured Portal
Discovery research to inform design decisions about the insured portal.
View the portal projectAccessibility Testing
Accessibility conformance testing the public website using the Section 508 Trusted Tester protocol.
View the accessibility testingColor Contrast
An evaluation of color contrast in the design system components to meet WCAG level AA guidelines.
View the color evaluationCustomer Experience
Planning and developing a new customer experience program for IMT to better serve its customers.
View the program